Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect the following personal information when you use our services: phone number, full name, email address, delivery address, order history, and payment information. This information is collected when you create an account, place an order, or contact our support team.
2. How We Use Your Information
We use your personal information to: process and fulfill your orders, arrange delivery to your address, provide customer support, send order status updates and notifications via SMS, improve our products and services, and comply with legal obligations.
3. Third-Party Sharing
We may share your information with trusted third parties who assist us in operating our business: payment gateways (for processing transactions securely), shipping providers such as OTO (for delivering your orders), and SMS service providers (for sending OTP and notifications). We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.
5. PDPL Compliance
YourGameStore is committed to complying with the Saudi Arabia Personal Data Protection Law (PDPL). We process your personal data lawfully, transparently, and only for the purposes stated in this policy. You have the right to access, correct, or request deletion of your personal data at any time.
6. Data Storage
Your personal data is stored on secure servers located in Saudi Arabia. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
8. Your Rights
Under the PDPL, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, withdraw consent at any time, and lodge a complaint with the relevant authority. To exercise any of these rights, please contact us.
9. Contact Us for Privacy Concerns
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@ygstore.com. We will respond to your inquiry as soon as possible.